Privacy Policy

Last updated: June 1, 2024

1. Introduction

At Printea.app, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software application and related services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application or use our services.

2. Information We Collect

We may collect several types of information from and about users of our application, including:

  • Personal Data: Email address, name, and other information you provide when contacting us for support or submitting feedback.
  • Usage Data: Information about how you use the application, including features used and performance metrics.
  • Device Information: Information about your computer, including operating system, IP address, and printer details.
  • Payment Information: When you purchase the Pro version, payment details are processed securely by our payment processor, Paddle.

3. How We Collect Information

We collect information in the following ways:

  • Direct Interactions: Information you provide when you register, purchase the Pro version, or communicate with us.
  • Automated Technologies: As you use our application, we may automatically collect technical data about your device and usage patterns.
  • Third Parties: We may receive information about you from third-party service providers, such as payment processors.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our application and services
  • Processing your purchases and managing your account
  • Communicating with you about updates, support, and feedback
  • Analyzing usage patterns to enhance user experience
  • Detecting and preventing fraudulent activities
  • Complying with legal obligations

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services, such as Paddle for payment processing, which have their own privacy policies. We recommend reviewing the privacy policies of these third parties to understand how they handle your information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@printea.app